Our Story

We are dedicated to providing human-centered beauty & wellness offerings focused on prevention and rejuvenation.

L'io Beauty & Wellness is a space where individuals and choices are celebrated and you can relish in the luxury of caring for yourself and being cared for. Our approach blends science and nature together, helping you find your balance to achieve inner and outer harmony.

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The Meaning Behind Our Name

The direct translation of L’io from Italian to English is “The I” or “Self.”  All of these meanings feel appropriate when contemplating the importance of our relationship with beauty and wellness in today’s world. We are here to support you in finding the beauty and wellness balance that brings you back to yourself.

Meet our Founder

Calla Delsignore is a Board Certified Family Nurse Practitioner with over 14 years of experience in the medical field. She came by aesthetics as an avenue to combine her love of beauty, creative expression, and education to empower women.

Her minimalist approach to aesthetics places a high importance on skin health and whole-body wellness. Her mission is to connect deeply with her patients and engage in a shared decision-making process for their treatment plan. She strives to empower patients with knowledge, while also boosting their confidence.

She believes that every person is uniquely beautiful and her goal is to honor and elevate their best sense of self. Calla injects (pun intended) compassion and humor into her patient interactions and creates a safe space that makes them feel at ease. 

Calla obtained her undergraduate degree from The University of Massachusetts and completed her master's degree at Frontier Nursing University, graduating both programs with high honors. 

She has trained in neuromodulators (botox/dysport) and dermal fillers with many of the top injectors and key opinion leaders including Rana Kennelly and Erika Barry. 

Her background in emergency medicine and family practice lend themselves well to her deep understanding of anatomy, physiology, and the whole human experience.  

Her passion for aesthetics extends to her love of the arts, architecture, design, fashion, and nature. Her love of travel encompasses all of these things. She is a certified yoga instructor, a metalsmith trained in Italy, a horse girl at heart, and a professional shower singer. 

When she is not working with patients, she can be found doing yoga, hiking, running, and biking throughout the beautiful Berkshires. She feels lucky to call Berkshire County home and loves nothing more than contributing to the community members around her and making the world a more loving and peaceful place.

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Esthetician & Certified Acne Expert

Lorna Burnham, LE

Lorna is a dedicated skincare professional with a deep passion for skin health and self-care. Educated in Hawaii, she brings a strong foundation in the power of touch, the importance of protection, and creating personalized skincare routines tailored to each client.

Since joining L’io in its early days, Lorna has developed a true love for advanced skincare techniques. She offers results-driven, corrective treatments while continuing to expand her knowledge and help drive our growth in advanced modalities and technology.

Known for her exceptional massage and calming presence, Lorna creates a treatment experience that is both deeply relaxing and highly effective. Her clients trust her for her ability to balance results with a sense of ease and restoration.

Outside of the treatment room, Lorna enjoys romanticizing everyday life—spending time with friends, exploring new places, visiting cozy coffee shops, cooking, and reading the classics.

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Lead Esthetician

Emily LaDouceur, LE

Emily LaDouceur is a licensed esthetician with over eight years of experience in the skincare and wellness industry. She began her career as a brow expert with Benefit Cosmetics and has since spent five years working within luxury wellness resorts, honing her ability to deliver both results-driven treatments and deeply relaxing experiences.

Emily specializes in customized facials, is a certified acne expert, and offers advanced treatments including our BBL HEROic laser. She also has a passion for prenatal skincare, thoughtfully incorporating pregnancy-safe botanicals to create nurturing, supportive treatments for expecting clients.

Known for her calm, steady presence and warm, welcoming nature, Emily brings a sense of ease to every treatment. Her genuine care, attention to detail, and love for skincare are felt by everyone who spends time in her room.

Outside of the treatment room, Emily enjoys tending to her garden, reading, and taking walks with her dog, Davis. She is deeply caring by nature, always showing up for those in her life with kindness and intention.

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Front End Manager & Digital Content Specialist

Helen Pajeski

If you’ve visited L’io, you’ve likely met Helen—our Front End Manager and a calm, creative presence at the heart of our space. She ensures the front end runs seamlessly, managing inventory, scheduling, client communication, and the many moving parts of daily operations with ease. Her warm welcome is often the first touchpoint of the L’io experience.

Helen also leads our digital presence, from crafting newsletters and designing visual elements to creating Instagram content and shaping the overall brand aesthetic. Her artistic eye and intuitive sense of beauty are reflected in everything she does.

Known for her kindness, professionalism, and genuine care for each client, Helen is both a thoughtful guide and a creative force within our community.

“Kindness is the bridge to confidence,” Helen shares. “At L’io, we believe beauty is inherent in everyone. My goal is to make each client feel welcomed, valued, and excited from the moment they walk through our doors. The beauty industry can feel intimidating, but here, we focus on enhancing what makes you uniquely beautiful—never changing it. I hope to bring that sense of ease and confidence to every experience at L’io.”

Ashley Nolan, LE

Esthetician and Lash Artist

Ashley began her esthetics journey as a lash artist in Long Island before making her way to the serene Berkshires. Now immersed in the world of wellness, she offers deeply restorative facials and body treatments (coming soon to L'io) that care for both skin and soul. Ashley is fascinated with the study of lymph and brings that expertise to the treatment room.

Outside of the treatment room, Ashley can be found with her pup Layla and fiancé Jake, enjoying the slow living of the Berkshires.

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Grace Heimann

Part Time Receptionist & Client Experience


Grace is our wonderful weekend receptionist, keeping things running smoothly on Saturdays and Sundays. A Pittsfield native, she spent time in California for university and has since returned home to the Berkshires while pursuing her nursing degree. Sweet, soft-spoken, and smart, Grace takes excellent care of our clients and brings a calming presence to the front desk.

Outside of work, she enjoys reading, playing tennis, practicing yoga, and finding time to relax. We’re so grateful to have her as part of our team as her kind nature brings a warm sense of comfort to our space.

Our Values

Our human-centered philosophy emphasizes honoring your uniqueness through prejuvenating and regenerating services. Guided by the belief that beauty is deeply personal and not mutually exclusive, our authentic and compassionate patient/provider connection fosters a trust that leaves you feeling nurtured, informed, and seen for who you truly are. 

Humanness

We are real people who serve real people AND we recognize the powerful connection between each of us. We approach beautification and self-improvement with the belief that we are all perfect – just as we are.

Holistic

We take a whole-person approach, weighing the balance between science and nature, clinical and ritualistic, and mind and body.  Beauty comes from within and creating internal and external harmony will help us shine. 

Compassionate

Developing a sense of trust and safety is the backbone of our mission. We offer a collaborative patient/provider relationship that will make you feel seen, heard, and cared for.

Empowering

You deserve to feel healthy, vibrant, and cared for – but most importantly you deserve to feel like YOU. We aim to honor your unique self expression and educate you on your path to optimal beauty and wellness.

Inclusive

We celebrate uniqueness and embrace individuality at every opportunity. Knowing that beauty and wellness rituals are deeply personal, we meet our clients where they are at, without judgment for who they are or what they choose.